Friday, November 30, 2007

#23: I forgot to do that...

Apologies on this much delayed post. Well, sometimes my time (and mind) is occupied by so many other things, that I forgot there are other stuffs, like this blog, awaiting my action. ;)

I believe you will feel this way too in your work as a medical writer-cum-project manager. You may find yourself working on two or three or more projects at the same time. There is no such thing as "let me complete this project before starting on the second one". And as time goes on, you may find more and more project files piled up on your in-tray. ;)

So it is not surprising that you may sometimes forget to, for example, follow-up with client for approval on a particular project or get the designer to make a specific correction in the layout of a bulletin.

What can you do to 'curb' your forgetfulness and avoid missing out on important tasks?

It's really simple. Everybody knows how. Just write them down on a piece of paper.

BUT, it's not just scribbling them all over the paper without order. Do write down the tasks that you need to act on according to its urgency and importance.

I find it useful to list tasks in this order - most urgent, most important, least urgent, least important.

Urgent tasks are such as getting the client to approve the layout first thing in the morning, so that the bulletin could be sent out for printing by noon and delivered on time for their company meeting 3 days later.

Important tasks are such as having the designer to change the chart before it is sent to the client for approval when he is back to work from his holiday next week. Putting in the wrong chart simply reflects the project manager's incompetency. You wouldn't want your client to think of you that way.

And the best time to prepare your urgent and important to-do list is at the end of your working day, before you leave the office. Write them down clearly and orderly, so that you immediately know what to do when you step into the office next morning.

Once you have completed the task, cross it off. You will feel a sense of accomplishment when you see that the list for that day getting shorter and shorter.

Hope this will help you remember better at work. :)

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Tuesday, November 13, 2007

#22: The different ‘faces’ of detail aids

Besides being presented in the conventional booklet form, detail aids can also put on different ‘outfits’.

Flipcharts
Flipcharts are usually made up of 6-12 pieces of cardboard with information printed on single or both sides of every cardboard. They are normally placed on doctors’ desk. There are calendar flipcharts and patient education flipcharts.

Calendar flipcharts
Obviously dates are printed on one side of the cardboards, while product information, figures and data on the other. While doctors use the calendar side to check dates or mark important appointments, they are at the same time reminded of the presence of the product.

Patient education flipcharts
Patient education information printed on one side of the cardboards, where doctors can use them to explain disease to patients, and possibly treatment with the particular product highlighted in the flipchart. Again, as when doctors use the flipchart, they are constantly being reminded of the product.

Folders
Although not considered as a detail aid, but sometimes a conference kit folder – basically a paper folder with a pocket that is used to contain sample of clinical papers and writing pads - can have the relevant product information printed on the insides, hence serving as a simplified detail aid.

Others
In fact, detailing information can be presented in any creative way that you can think of. For example, treatment guidelines and product information printed on the four sides of a cardboard folded in a pyramid shape.

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